I dislike the absolutist nature of the argument, and prefer the more nuanced version. As a creative person, I still like things like food, a roof, and perhaps air conditioning when the temperature and humidity get high outside. But, I think it is important to realize that there is a decision to be made. One can choose to pure creative energy to create experiences on one extreme, pandering to tastes and maximizing for profit on the other, and a lot of room between the two extremes. And, as much as we might lionize the indie iconoclasts, the reality is that sometimes it takes a lot of work and understanding what people actually want to survive as an indie.
The argument Brian refers to here is art vs. commerce. Personally, I don’t accept a significant divide between art and commerce here… the vast majority of art is commercial in the sense that this term is used today: music recordings and performances are sold, paintings are auctioned, theatre and cinemas charge an entry fee. Knowing that games are artworks doesn’t mean the people who make them don’t deserve to be fed. I absolutely agree with Brian that game developers are no different in this regard: part of my argument in The Craft of Game Design Cannot Be Measured By Any Metric is precisely that indies, in rejecting commercial design considerations, are gambling on their livelihood.
So I accept Brian’s point that metrics can be used responsibly, at least in principle. My argument is only that there is a tension between the craft of game design, and engineering systems for commercial exploitation. Developers who can use metrics to assist their game design practices ought to make clear how this can be achieved without it becoming exploitative. I welcome the discussion here – it is this discourse that I feel is substantially missing.